In response to 2024 Positive Impact Rating (PIR) results, students at the Zimpleman College of Business expressed appreciation for the school’s commitment to using business as a force for good, while also raising concerns about the lack of visibility on how their feedback was used.

To address this, the college administration partnered with the student social impact liaisons to strengthen feedback mechanisms. Together, they designed a transparent process for sharing PIR outcomes and aligning them with institutional change.

A key improvement focused on timing. The PIR survey is conducted in February, but results are typically received during the summer break. To ensure meaningful engagement, a communication strategy was implemented to share results early in the fall semester. A town hall event—hosted by the student liaison and attended by the Dean—provided space for presenting findings, answering questions, and initiating dialogue. A summary of outcomes and follow-up actions was also distributed via the student newsletter.

This revised approach improved transparency, fostered a stronger feedback culture, and opened new opportunities for student input into school strategy. It also demonstrated the administration’s commitment to closing the feedback loop and advancing continuous improvement.

By embedding student engagement in governance processes and responding directly to PIR insights, the college reinforces its strategic focus on responsible leadership and collaborative development. The model demonstrates how structured feedback channels can enhance student trust and inform institutional priorities.